(Frequently Asked Questions)
  • Are the rooftop ACs/Heat Pumps backordered?
  • ARGH!!! Why does your website show stock when you don't have stock?!?!?!
  • Why didn't I get an order confirmation email?
  • What's with the cancellation fee?
  • Why don't you have an active phone number?
  • Do you ship to Canada or internationally?
  • Do your rooftop units come with the interior ceiling assembly?
  • Do I need a new gasket for a newly purchased unit?
  • Which ceiling assembly do I need?
  • Do you run the credit card at the time of purchase?
  • Do you offer wholesale/dealer pricing?